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Epiphany Healthcare Blog

Hospital Administrators – 3 Steps to Turn Your Workflow Woes into Wins

Posted by Shannon Richter on June 4, 2019 at 1:42 PM

Every hospital has a workflow with the goal to deliver the best patient care at appropriate cost.  Yet, did you know that 24.9% of tests are unnecessary partially due to difficulty accessing prior medical records?

Making a hospital’s workflow more efficient can improve the quality of patient care. Products such as Epiphany Healthcare's Cardio Server improve workflow processes.  Cardio Server is an ECG management system that connects test results directly with electronic medical records (EMRs), streamlines the reading of diagnostic studies, and ensures that previous results are always available.

Improve Your Clinical Workflow In Three Easy Steps

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1. Identify Workflow Woes - Let Epiphany Analyze Your Workflow

Epiphany can look for ways to improve your current workflow.  Ask others who are a part of the workflow how they think it could improve.  Look for patterns in peoples’ answers to find holes in your process.  Follow different types of workflow users for parts of their day to see what their pain points are.  Then the following questions can be answered:

  • What steps are removable?
  • What steps are able to be automated?
  • What do physicians find most frustrating? 
  • How well do your software systems work with your EMR?
  • Do your physicians have to log in to several software programs?
  • What are the challenges of managing diagnostic test results?
  • What challenges do different departments have regarding workflow?
  • What parts of your current workflow are essential to keep?
  • What is the average time spent with patients?
  • What seems to be the overall satisfaction of the patients?

Start Your Workflow Analysis

2. Get Buy-In Early – Epiphany Can Help You Prepare for the Right Workflow Wins

Too often, key decision makers feel that technical changes are being imposed upon them.  Get the leading physicians and power users involved from the beginning.  Ask them what in the workflow can improve to save time in their day.  When you show physicians how you are trying to make these improvements happen; they will be supportive of the workflow changes.

When you put in place changes to end these daily problems, decision-makers will believe in the improvement method.  Physicians say they want it all, Epiphany can help you get it for them. 

Here is an example of how Epiphany Healthcare helped the physicians at Northeast Georgia Medical Center.

3. Implement Workflow Wins - Epiphany Can Create Strategies for Optimization

Now that you know the problem areas of your workflow and you have buy-in, let's find a solution for each pain points.  Here are ways that Epiphany Healthcare can turn your workflow woes into wins.

  • Use one software program to manage all cardio-pulmonary tests from many hospitals and facilities. Here are Epiphany’s ten requirements for a multi-modality ECG management system
  • Simplify your clinical workflow by working with your devices, EMRs, and unique challenges.
  • Epiphany Healthcare’s Cardio Server integrates with all EMRs.
  • Whether you are paper-based or are already using an ECG management program, Epiphany offers a migration path.
  • Use a mobile platform that enables providers to access and edit ECG data from anywhere with iOS devices. With Cardio Server Mobile, information is secure, responsive, and easy to use. 
  • Stop Revenue Loss by using graphical data and customized reports from Epiphany Analytica.
  • Cloud services simplifies data management by reducing server requirements, storage, and IT costs. Save your hospital time and resources to focus on delivering the best patient care.
  • Remove manual steps from your process with Rhythm Strip Management or Modality Worklist.

Your hospital's clinical workflow should run with the same finesse as an experienced surgeon.   It should run with software that helps keep your team's attention and focus on patient outcomes.  Deliver optimal patient care by letting Epiphany Healthcare turn your workflow woes into wins.

Learn More About Cardio Server

Sources:

https://www.epiphanyhealthdata.com/

https://www.imprivata.com/customer-success/best-practices/analyzing-clinical-workflows

https://www.modernhealthcare.com/article/20181103/NEWS/181039969/raising-the-stakes-it-s-getting-harder-to-be-a-top-tier-heart-hospital

https://www.imprivata.com/customer-success/best-practices/engage-care-providers

https://hbr.org/2016/11/4-steps-to-sustaining-improvement-in-health-care

https://getreferralmd.com/2016/08/30-healthcare-statistics-keep-hospital-executives-night/

 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5587107/

Topics: Healthcare Communication, Healthcare Technology, ecg management software, Healthcare IT professionals, clinical workflow improvement, Mobile ECGs

Your Hospital Needs a New ECG Management System! Now to Persuade Your Team...

Posted by Allison Fawber on January 31, 2019 at 10:45 AM

Congratulations! You’ve realized that implementing a Healthcare IT software program such as Cardio Server will help your organization become more efficient, save money, and eliminate manual steps, thus saving time. You’ve done a lot of research to get to this point. However, now you’ve reached a new challenge, which is getting your department and supervisors to agree that implementing this particular software, in fact, is the right decision for your organization. Below are a few recommendations that can help you with the next steps.

Persuade-your-team

1. Leverage testimonials and reference accounts

If you know of another hospital that has been successful with the software you’re recommending, promote their success story to your team. If you need a reference account to contact for more specific feedback regarding their opinions on Cardio Server, just ask an Epiphany Representative and we can provide references that had similar requirements.

2. Get buy-in from your physicians

If you’re making a recommendation that your physicians adopt a new software program, it’s a good idea to make sure they’re on board, or better yet excited, to use the application. Epiphany’s Physician Overview Video is a helpful tool because it’s a tour of our software from their perspective. They can also sign up for a live webinar, customized for a physician’s workflow needs.

3. Put your vendor team to work

Epiphany representatives have the tools needed to provide you with a free workflow analysis to help you position our software to your departments. The end product of this discussion is a visual overview of what manual steps our software eliminates, an estimate of potential cost-savings, and labor costs that can be reduced. Seeing the results is an eye-opener for decision-makers, as it helps determine overall ROI.

4. Reduce uncertainty

Once you make a decision on an application, let your team know what will happen next. Feel free to schedule a consultation with our Implementations Director to talk about the Epiphany process going forward. Having all of these details up front will drastically help your team and supervisors to get the big picture before a final decision is made.


We want to empower you to improve patient care at your organization, and often improving the technology behind your daily workflow is a giant step in the right direction. Consider the steps above to help get your team and/or supervisors on board. Your Epiphany team is here to help you make an informed decision that you’re happy with.

10 Requirements for a Multi-Modality ECG Management System

Topics: Cardio Server, Healthcare Technology, clinical workflow improvement, managing diagnostic test results

Advocating & Caring: Epiphany Healthcare Observes National Health Center Week

Posted by Shannon Richter on August 9, 2018 at 6:00 PM

NationalHealthCenterWeek

Epiphany Healthcare prides itself on improving workflow efficiency for healthcare organizations.  Epiphany provides these organizations one software solution that manages all their different diagnostic tests.  Cardio Server allows doctors to access their ECG data and other diagnostic test results from anywhere in the healthcare organization, office, or home including smart devices.  This solution streamlines the nurse-to-doctor communication and gets results to patients sooner.

Learn More About Cardio Server

Health Centers are among the healthcare organizations that Epiphany helps to provide the best workflow solutions for.  Health Centers are non-profits that work toward the mission of serving to improve the health of patients in the community in which they live.

What is National Health Center Week

National Health Center Week is the time that is designated annually to recognize and bring awareness to America's Health Centers and the mission that drives them.  They provide necessary healthcare in the communities that need them most.  Their doors are open to virtually everyone.  They not only provide primary care to millions of patients but try to find solutions for the main health concerns within their community.

 Why Observe National Health Center Week

The people that work for Health Centers are on the front lines with bleeding hearts of hope and health for all each day.  Community health workers wear many more hats than simply assisting with healthcare needs.  They have many roles and are heroes of healthcare to people that otherwise have barriers to healthcare.  America’s Health Centers and their heroes should be recognized for the great work that they do.

How to Observe National Health Center Week

National Health Center Week in 2018 is Sunday, August 12th through Saturday, August 18th.  Each day has its own focus to celebrate, such as Children’s Health Day and Healthcare for the Homeless Day.  The National Association of Community Health Centers and the Health Center Advocacy Network are inviting everyone to celebrate these Health Centers and the heroes that work for them by participating in one or more of these designated days.  According to the National Health Center Week website, these are the focuses for each day.

 

Sunday, 8/12: Legislative Appreciation Day

Monday, 8/13: Honoring Health Center Heroes

Tuesday, 8/14: Public Housing Health Centers Day

Wednesday 8/15: Healthcare for the Homeless Day

Thursday, 8/16: Agricultural Worker Health Day

Friday, 8/17: Patient Appreciation Day

Saturday, 8/18: Children’s Health Day

 

If the focus days do not hit home with you or you’d like to show your appreciation to your community’s Health Center heroes in another way this week, by all means please do so.  Shout out to your Health Center heroes this week and show them some love.  Epiphany wishes all of our Health Center organizations and their staff a happy National Health Center Week.

 Help Your Healthcare Heroes Become Workflow Heroes

 

Topics: HealthIT, EKG management, ECG results, Healthcare Communication, Healthcare Technology, device integration, managing diagnostic test results

How IT Advancements Such as ECG Management Enhance Healthcare Communication

Posted by Allison Fawber on June 21, 2017 at 7:07 AM

 

All industry sectors work hard to keep up with a constant onslaught of technological advancements. In healthcare, technology innovation has led to some miraculous discoveries; indeed, the industry barely resembles what was perceived as cutting-edge care only a few decades ago.

Of course, the advancements that generate the most buzz are directly related to patient diagnostics and treatment. New drugs, imaging technologies, or surgical devices often make international news. But on the inside, for the medical personnel that move mountains to provide best-in-class patient care every day, innovation in healthcare communication is perhaps even more revolutionary.

Software Has Changed the Way We Communicate

Healthcare_IT_Communication

In the modern hospital, communication platforms are the most-accessed, most universally necessary, and arguably most important infrastructural elements. No number of high-tech surgical devices or fantastically skilled staff members can solve modern medical problems if they can’t talk to each other. That communication needs to be fast, reliable, secure, and comprehensive.

Cardio Server, Epiphany’s web-based ECG management software, is hardware independent, which means that your network, your servers, and your domains remain untouched. The application gives healthcare providers access to instant communication regardless of time, distance, or device. And, since we are compatible with over one hundred devices from a variety of vendors, Cardio Server helps your organization become more interoperable.

 “Effectiveness” is Measurable

Using metrics to help determine what makes communication “effective” takes the guesswork out of software upgrades and allows hospitals to quickly see the value in healthcare-technology advancements. How long does it take to access ECG data and how many individuals access that day each day, each month, and each year? How is that data entered and how long does it take to enter? Is data entered once or multiple times? To determine whether your ECG communication is effective, first answer these questions; then consider whether there is room for improvement. What about cost savings based on wasted resources? How often is data keyed inaccurately? How often is data lost entirely? Epiphany has tools in place to offer you a free workflow analysis, which allows you to analyze your processes to see where improvements might be necessary.

Additionally, Cardio Server’s platform contains an extensive reporting package that allows you to analyze your data. The report functionality can help with administrative needs, billing needs, or help determine workflow efficiency.

Cost is Practical

When a healthcare organization can leverage its current devices and infrastructure and use one software program to manage all of their different diagnostic modality tests, the result is outstanding financial return on investment.

ECG management has been available in the industry for over thirty­‐five years. Until now, it has been both expensive and limited to certain acquisition devices. Implementing ECG management generates significant clinical benefits for patients and dramatic cost savings for your facility. 

Patients receive better care when ECG management is coordinated between departments in the hospital. ECG management streamlines procedures in the Operating Room and Cardiology Department, but its life-saving benefits are most profound in the Emergency Department.

Financial benefits include saving at least $7.00 per exam for resting ECG tests. ECG management eliminates the costs of all those “chart pulls” that consume staff time and facility materials.

It is Time to Modernize

ECG management software has changed the way we communicate, helps analyze processes, and results in outstanding financial ROI. Break down the barriers to productivity in your organization and learn more about Epiphany’s Cardio Server ECG Management system today.

 Sign Up for a Demonstration

Topics: ECG Data Management, Healthcare industry, ECG, EKG management, Healthcare Communication, Healthcare Technology, ecg management software

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