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Epiphany Healthcare Blog

Thank You To Healthcare Workers Fighting COVID-19

Posted by Shannon Richter on April 3, 2020 at 3:18 PM

iStock-1214841084At this time of world-wide crisis, Epiphany Healthcare is thinking about our customers, the hospitals of the world. The healthcare workers of our hospitals have shown up and continue to save lives with selfless sacrifice.

To give you an idea of how much healthcare workers are thought of, Google has even recognized a surge in searches such as “how to thank healthcare workers,” “how to help medical workers,” “how can I help hospitals,” and “flatten the curve.” To recognize this global surge in searches to help healthcare workers, Google created a “Thank You” video for them. With so many differences among countries around the world, Google does a good job of capturing the united spirit of the world’s unwavering appreciation for our healthcare workers. 

Watch Google Thank You Video Here.

Epiphany Healthcare has responded to the calls for action on our part to help our hospitals and the heroes in them fight COVID-19. To help reduce the spread of this virus and not overrun our hospitals, all of our employees are working from home and all business travel is suspended during this outbreak. You can read more about our complete response to COVID-19 here. During this critical time, Epiphany will also be helping customers expand their Epiphany Cardio Server ECG Management System to support any remote COVID-19 sites immediately and free of charge. We are here for our customers and we can’t say it enough. Thank you!

You can enhance the safety of these extraordinary healthcare workers so that they may continue to care for our loved ones by donating PPE here https://getusppe.org.

 

Topics: Healthcare Communication, Healthcare IT professionals

UBMC: Providing the Best Patient Care with Epiphany Healthcare

Posted by Shannon Richter on March 4, 2020 at 4:06 PM

UBH_logoUintah Basin Medical Center is a non-profit community hospital, located in Roosevelt, Utah, that has been an Epiphany Healthcare customer for five years. Uintah Basin uses Epiphany’s Cardio Server to manage their ECG, stress, Holter, and PFT studies. Recently, they added to their system by implementing Cardio Server Mobile. We reached out to our contacts there and they had great feedback to share.

Before implementing Epiphany’s Cardio Server, Chance Hayes, Director of Respiratory Care, said “Our workflow was inefficient. There was lag-time, paper processes, and unnecessary trips to a file room. With our old method, there was up to a 2-week delay for results to be uploaded to our EMR”.

Since implementing Epiphany, the staff put the studies into Cardio Server and the studies are instantly available in the EMR. Printing on paper and digging through a filing cabinet are no longer necessary.

George Brown, Respiratory Therapist, exclaimed, “Working with Epiphany has been wonderful. Our ease ofdoc-twostudies-mobile access has been great, and the interface is user-friendly.”

Chance and George both agreed that implementing Cardio Server Mobile has helped them carry out their hospital’s mission, which is: “Caring for our communities through access to compassionate, quality healthcare and investing in those we serve.” Chance added, “Five outreach clinics are getting nice, clean, diagnostic-quality images, allowing the staff at the clinics to know the status of their patients right away.”

Chance went on to say that Cardio Server Mobile allows them to provide better patient care. He gave this example, “Say someone shows up here at the hospital and just had an ECG in another location. That ECG can be pulled up right away instead of searching for that study; Cardio Server Mobile allows doctors to spend more time with patients.”

Chance Hayes, Director of Respiratory Care:

“Having a standardized workflow has made it possible to manage a system that was
otherwise unmanageable.” 


Both Chance and George echoed that they love their organization because they do the right thing for their patients and implementing Epiphany has been a big step in assisting them in that pursuit. By focusing on implementing technology and processes that help put the patient first, Uintah Basin Medical Center has been able to grow to the largest independent rural healthcare system in Utah. From emergency medical services, to women’s health, to home care services, UBMC works effortlessly for its communities through providing access to compassionate quality healthcare.

Epiphany’s Cardio Server has been a part of this growth of quality care. Cardio Server is a workflow solution with an intuitive user interface that is cost effective and backed by exceptional service. Healthcare organizations can use their existing devices since Cardio Server supports over 260 devices from over 80 vendors in 23 diagnostic modalities. Physician training can be accomplished in about 15 minutes. One EMR interface for all modalities can be leveraged by consolidating multiple test types into one integration. There is live support available 24/7/365 located in the United States. Healthcare organizations can reduce server requirements, storage, and IT costs with Epiphany Cloud Services. Epiphany Healthcare is proud to be a quality healthcare partner for Uintah Basin Medical Center.

 

Learn More About Cardio Server Mobile

Topics: interoperability, HealthIT, clinical workflow, Epiphany implementations, Workflow Problems, Healthcare Communication, Healthcare Technology, Healthcare IT professionals, clinical workflow improvement, efficiency, device integration, Cardio Server Mobile, Mobile ECGs, Mobile Healthcare Applications

Epiphany Supports Modality Worklists from GE CASE Stress Testing Systems

Posted by Shannon Richter on February 12, 2020 at 10:30 AM

Epiphany is proud to announce that GE CASE stress has been added to our compatibility list for modality worklists. With modality worklists, patient demographics and order information from the EMR can be securely transferred between Cardio Server and devices. The use of modality worklists improves workflow through the elimination of manual data entry, increasing efficiency and accuracy. Hospital staff saves time with demographic information and order lists automatically populating into their GE CASE stress device. 

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Automate the Transfer of Information

Are you facing clerical errors as a result of manual data entry? Eliminate manual data entry, reduce the chance of clerical errors, and ensure data integrity. Using modality worklists improves your workflow and allows you to give more attention to your patients. 

Save Time & Spend More Time with Patients

Is your staff spending valuable time entering demographic and order information into your devices? With Cardio Server you can query for a worklist and select the patient directly from the device. Modality worklists help your staff by allowing them to populate demographics with one click. It can also filter the patient orders specific to the department you are working in. 

GE CASE Stress Modality Worklist Process

  1. Physician places an order for a stress test in the EMR
  2. The EMR sends an HL7 order message to Cardio Server
  3. The device queries Cardio Server for the worklist
  4. Epiphany takes the HL7 order information and presents it to the stress device

If your hospital has been losing valuable time entering data into your GE CASE stress devices or facing clerical errors from the manual data entry, modality worklists may be worth learning more about. Contact us to discuss a workflow improvement plan with modality worklists.

LearnMoreAboutModalityWorklistCTA

Topics: modality worklist, Workflow Problems, patient monitoring, Healthcare Communication, Healthcare IT professionals, clinical workflow improvement, Cardio Server compatibility

Epiphany Healthcare Wants You to “Defend Your Heart” This February

Posted by Shannon Richter on February 7, 2020 at 4:23 PM

shielded heartThis February, in observance of American Heart Month, Epiphany Healthcare wants to encourage you to “defend your heart.” We want you to personally join the fight against heart disease by maintaining an active awareness of cardiovascular health and following the path to a heart-healthy life. So, how can you “defend your heart?” Here are some tips:

Start Arming Yourself with the Facts

Obtaining and maintaining awareness about heart disease helps keep you conscious of the importance of cardiovascular health. The heart disease facts below from the Centers for Disease Control and Prevention should get you thinking about just how serious the topic is.

  • In America, heart disease, is the number one cause of death for both men and women.
  • One out of every four deaths in America is from heart disease.. This comes out to about one death every 37 seconds. 
  • Nearly half of all Americans have some form of heart disease.

Protect Yourself by Learning Your Heart’s Risks

Understanding the magnitude of the issue is important, but understanding alone it is not enough. Identifying the risks that apply to you personally is a crucial step towards achieving optimal cardiovascular well-being. There are three types of risk factors: major risk factors, modifiable risk factors, and contributing risk factors. Check the following list. According to the American Heart Association, if any of the following applies to you, are at increased risk for heart disease.

Major Risk Factors

Major risk factors significantly increase the risk of cardiovascular disease. These factors include age, gender, and heredity. People who are 65 and older make up the majority that die of coronary heart disease and men have a greater risk. People with parents who have or had heart disease are also more likely to develop the disease. According to the American Heart Association, races with an increased risk are African Americans, Mexican Americans, American Indians, Native Hawaiians, and some Asian Americans. Again, the three major risk factors are:

  • Increasing Age
  • Male Gender
  • Heredity (including race)

Modifiable Risk Factors

Modifiable risk factors can be controlled through medication and/or lifestyle change. For example, people with diabetes and that are overweight can make the lifestyle change of eating better and getting regular exercise to reduce their risk. Modifiable risk factors include:       

  • Tobacco smoke
  • High blood cholesterol
  • High blood pressure
  • Physical inactivity
  • Obesity
  • Diabetes

Contributing Risk Factors

Contributing risk factors are associated with increased risk of cardiovascular disease but the significance of their effect is undetermined. Contributing risk factors that are currently known are:

  • Stress
  • Alcohol
  • Diet and nutrition 

Shield Yourself from the Modifiable and Contributing Risks

Understanding the scope of heart disease and knowing the risk factors that pertain to you are two essential steps towards cardiovascular health, but they are useless if they don’t lead you to action. Taking appropriate action against the modifiable and contributing risk factors above can reduce your risk of heart disease and potentially even reverse damage to the heart.

Epiphany Healthcare is an advocate for heart health; it’s our business. Take this knowledge and become heart healthy by making lifestyle changes that prevent heart disease. Share this blog with friends and family on how to prevent heart disease, and possible become a lifesaver.

Learn More About Epiphany Healthcare

Topics: American Heart Association, Heart Disease, heart health, Protecting your heart, American heart month, Healthcare Communication

3 Reasons We Are Thankful for Our Customers

Posted by Shannon Richter on November 25, 2019 at 10:00 AM

We are thankful for our customers every day, especially during this Thanksgiving Season. As employees of Epiphany Healthcare sit around their tables this holiday season, we want you to know that at the top of our thankful list is you, our customers. Here are a few reasons why.

1. For Your Gifts To The World

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The work you do to make the world a healthier place is life altering and lifesaving. You are the healthcare heroes, we are simply allowed to contribute to the tool belt that assists you in providing the best patient care.

We have the utmost respect for all of our customers and the caliber of healthcare professionals that you all are. Over 900 hospitals around the world have put their trust in us and we are very appreciative and thankful for every one of you.

2.Without You We Couldn't Give Our Gift To The World

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To be able to assist you in the delivery of the healthcare you provide is why we, at Epiphany, come to work each day. Recently our employees were asked why they are thankful to work for Epiphany Healthcare. There was an overwhelming response of, “because of our amazing customers and how we are able to help them help others.” Here are a couple of direct responses.

Barbara Cotton, Implementation Specialist, “What we do makes a difference. I have seen this in my personal life since my family has a history of heart disease. And I love that we are like family.”

Brandon Baker, Project Manager, “The impact our product has on the clinicians and doctors and patients. Hearing the doctors come back and say ‘this is a great product’ gives a purpose to what I do, how I invest my day. The world is a better place because of what we delivered!”

We are thankful that we can assist our customers in any way to provide the outstanding customer care they deliver each day.

3. You Help Us Build Better Software

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You help us improve our technology. You speak up about things that can be improved and we listen. We value your feedback. It is your suggestions that drive what goes into our future software updates. This supports our mission of assisting you in providing the best patient care. It’s our goal that you will always have access to the best quality product and services that we can provide for ECG workflow management.

This year has been a big one for Epiphany Healthcare with the many new products and upgrades that have released. We are looking forward to another outstanding year serving your workflow needs. We wouldn’t be here without you and we are so thankful for you!

Happy Thanksgiving from Epiphany Healthcare!

Topics: Healthcare Communication, Customer satisfaction, clinical workflow improvement

What Sets Epiphany Healthcare Apart – Being a Customer Centric Company

Posted by Shannon Richter on September 4, 2019 at 10:35 AM

Aside from its constant healthcare technology innovations, what sets Epiphany apart is customer service. According to CEO, Russ DeRemer, “Each department at Epiphany has a hand in ensuring customer satisfaction.”

In fact, when Epiphany Healthcare employees were asked: What do you like most about working at Epiphany? There were a mixture of answers with people listing off many different adjectives. However, one phrase that echoed with employees from the support team to the IT team and all those in between was, “I love that we are customer centric. I love serving our customers.”

These answers were captured on a video that was being produced at Epiphany’s recent company meeting. Check out the video and you can hear the similarity in the answers from employees.


It’s not only employees that all agree that Epiphany Healthcare focuses on customer satisfaction, the customers do too. To give you an example, here are a couple of testimonials about Epiphany’s service.

"I have been very happy with the project management component while working on this migration. I’d give them an A+ in project management and implementation services.” 

Kevin Groskreutz, Division CIO
Hospital Sisters Health System
Illinois & Wisconsin 

"…Your crew was able to make me comfortable that the data we stored was secure and protected. This was not easy given that my SMC staff was as nervous as a cat on a tin roof with someone other than us messing with our data.

You have a great group of folks and should be proud of your team. I have truly enjoyed watching your company grow over the years. I was fearful of moving away from GE and took a chance on you guys back in the day and I am happy to say that I made the right decision." 

Martin "Bubby" Fischer
President/CEO
Southern Medical Corporation

Through technology, product innovation, and exceptional service, Epiphany Healthcare is dedicated to improving clinical workflow and is currently the fastest growing ECG management company in the country. Along with being passionate about the products and services they provide, Epiphany is a company that is full of enthusiastic individuals who are committed to serving their customers’ unique challenges.

“[I love] watching the customers get excited about how we’ve helped them make their workflow and their jobs better for them to better care for the patients.” – Christine Cooper, Epiphany Senior Technician

Learn More About Epiphany's Culture

Topics: National Hospital Week, Customer Advocacy Program, Epiphany support, EKG management, healthcare workflow efficiency, Healthcare Communication

Hospital Administrators – 3 Steps to Turn Your Workflow Woes into Wins

Posted by Shannon Richter on June 4, 2019 at 1:42 PM

Every hospital has a workflow with the goal to deliver the best patient care at appropriate cost.  Yet, did you know that 24.9% of tests are unnecessary partially due to difficulty accessing prior medical records?

Making a hospital’s workflow more efficient can improve the quality of patient care. Products such as Epiphany Healthcare's Cardio Server improve workflow processes.  Cardio Server is an ECG management system that connects test results directly with electronic medical records (EMRs), streamlines the reading of diagnostic studies, and ensures that previous results are always available.

Improve Your Clinical Workflow In Three Easy Steps

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1. Identify Workflow Woes - Let Epiphany Analyze Your Workflow

Epiphany can look for ways to improve your current workflow.  Ask others who are a part of the workflow how they think it could improve.  Look for patterns in peoples’ answers to find holes in your process.  Follow different types of workflow users for parts of their day to see what their pain points are.  Then the following questions can be answered:

  • What steps are removable?
  • What steps are able to be automated?
  • What do physicians find most frustrating? 
  • How well do your software systems work with your EMR?
  • Do your physicians have to log in to several software programs?
  • What are the challenges of managing diagnostic test results?
  • What challenges do different departments have regarding workflow?
  • What parts of your current workflow are essential to keep?
  • What is the average time spent with patients?
  • What seems to be the overall satisfaction of the patients?

Start Your Workflow Analysis

2. Get Buy-In Early – Epiphany Can Help You Prepare for the Right Workflow Wins

Too often, key decision makers feel that technical changes are being imposed upon them.  Get the leading physicians and power users involved from the beginning.  Ask them what in the workflow can improve to save time in their day.  When you show physicians how you are trying to make these improvements happen; they will be supportive of the workflow changes.

When you put in place changes to end these daily problems, decision-makers will believe in the improvement method.  Physicians say they want it all, Epiphany can help you get it for them. 

Here is an example of how Epiphany Healthcare helped the physicians at Northeast Georgia Medical Center.

3. Implement Workflow Wins - Epiphany Can Create Strategies for Optimization

Now that you know the problem areas of your workflow and you have buy-in, let's find a solution for each pain points.  Here are ways that Epiphany Healthcare can turn your workflow woes into wins.

  • Use one software program to manage all cardio-pulmonary tests from many hospitals and facilities. Here are Epiphany’s ten requirements for a multi-modality ECG management system
  • Simplify your clinical workflow by working with your devices, EMRs, and unique challenges.
  • Epiphany Healthcare’s Cardio Server integrates with all EMRs.
  • Whether you are paper-based or are already using an ECG management program, Epiphany offers a migration path.
  • Use a mobile platform that enables providers to access and edit ECG data from anywhere with iOS devices. With Cardio Server Mobile, information is secure, responsive, and easy to use. 
  • Stop Revenue Loss by using graphical data and customized reports from Epiphany Analytica.
  • Cloud services simplifies data management by reducing server requirements, storage, and IT costs. Save your hospital time and resources to focus on delivering the best patient care.
  • Remove manual steps from your process with Rhythm Strip Management or Modality Worklist.

Your hospital's clinical workflow should run with the same finesse as an experienced surgeon.   It should run with software that helps keep your team's attention and focus on patient outcomes.  Deliver optimal patient care by letting Epiphany Healthcare turn your workflow woes into wins.

Learn More About Cardio Server

Sources:

https://www.epiphanyhealthdata.com/

https://www.imprivata.com/customer-success/best-practices/analyzing-clinical-workflows

https://www.modernhealthcare.com/article/20181103/NEWS/181039969/raising-the-stakes-it-s-getting-harder-to-be-a-top-tier-heart-hospital

https://www.imprivata.com/customer-success/best-practices/engage-care-providers

https://hbr.org/2016/11/4-steps-to-sustaining-improvement-in-health-care

https://getreferralmd.com/2016/08/30-healthcare-statistics-keep-hospital-executives-night/

 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5587107/

Topics: Healthcare Communication, Healthcare Technology, ecg management software, Healthcare IT professionals, clinical workflow improvement, Mobile ECGs

Epiphany Healthcare Acknowledges American Heart Month

Posted by Shannon Richter on February 7, 2019 at 11:19 AM

healthy_heart

Reduce Your Risk of Heart Disease

When you think of red hearts this month, please don’t think only of Valentine’s Day. Please think of a healthy heart life for America, and a healthy heart life for you. February has been named American Heart Month for a good reason. The reason is because heart disease is the leading cause in American deaths. Here’s some knowledge to give you the power to reduce your risk.

WHAT

Heart disease, also known as cardiovascular disease, is generally known as blocked blood vessels that can lead to a heart attack or stroke. However, other heart conditions that hurt your heart’s muscles, rhythm, or other functions are also considered a form of heart disease. There are many heart disease symptoms.

WHO

Now that you know what it is, it’s important to know the heart disease facts, and who is at risk.

  • Heart disease in the United States represents 1 in every 4 deaths.
  • It is the number one cause of death in both men and women.
  • 1 in 3 deaths in women are from cardiovascular disease and stroke.
  • Heart disease and the conditions that lead to it can happen at any age.

Who is at risk? Everyone. Everyone is at risk, however some people have a much higher risk of having heart disease than others.

WHY

There are many conditions and lifestyle behaviors that can increase your risk of heart disease. Half of all Americans have at least one of the top three risk factors for heart disease (high blood pressure, high cholesterol, and smoking). Knowing which risk factors apply to you and if you can do something to lower your risk is the first step in prevention. Other conditions and lifestyle choices that can put you at a higher risk for heart disease include:

  • Diabetes
  • Overweight and obesity
  • Poor diet
  • Physically inactive
  • Excessive alcohol use
  • Genetics

REDUCE YOUR RISK

Understanding heart disease and knowing which risk factors pertain to you are two integral steps towards cardiovascular health, but they are useless if they don’t lead you to action. Taking appropriate action against any of the risk factors above can reduce your risk of heart disease or even reverse damage to the heart. Even in cases where the factors are beyond your control, like those concerning age, gender, and heredity, taking any of the following actions can help minimize your risk.

  • Quit Smoking: The Surgeon General has called smoking "the leading preventable cause of disease and deaths in the United States." Quit now and start decreasing your risk of heart disease immediately.
  • Maintain a Healthy Weight: Don’t just lose weight, keep it off and greatly reduce your risk of heart disease.
  • Exercise on a Regular Basis: 20 to 60 minutes per day regularly, three to five times per week.
  • Eat Healthy: Lean meats, low-fat dairy products, and foods that are low in cholesterol, added salts, fats or sugars.

Epiphany Healthcare wants you to be heart healthy. Begin your life-long path to cardiovascular health by utilizing the tips above. Help someone else by sharing these tips with your friends and family.

Topics: Nation's Health, Healthcare Communication

Advocating & Caring: Epiphany Healthcare Observes National Health Center Week

Posted by Shannon Richter on August 9, 2018 at 6:00 PM

NationalHealthCenterWeek

Epiphany Healthcare prides itself on improving workflow efficiency for healthcare organizations.  Epiphany provides these organizations one software solution that manages all their different diagnostic tests.  Cardio Server allows doctors to access their ECG data and other diagnostic test results from anywhere in the healthcare organization, office, or home including smart devices.  This solution streamlines the nurse-to-doctor communication and gets results to patients sooner.

Learn More About Cardio Server

Health Centers are among the healthcare organizations that Epiphany helps to provide the best workflow solutions for.  Health Centers are non-profits that work toward the mission of serving to improve the health of patients in the community in which they live.

What is National Health Center Week

National Health Center Week is the time that is designated annually to recognize and bring awareness to America's Health Centers and the mission that drives them.  They provide necessary healthcare in the communities that need them most.  Their doors are open to virtually everyone.  They not only provide primary care to millions of patients but try to find solutions for the main health concerns within their community.

 Why Observe National Health Center Week

The people that work for Health Centers are on the front lines with bleeding hearts of hope and health for all each day.  Community health workers wear many more hats than simply assisting with healthcare needs.  They have many roles and are heroes of healthcare to people that otherwise have barriers to healthcare.  America’s Health Centers and their heroes should be recognized for the great work that they do.

How to Observe National Health Center Week

National Health Center Week in 2018 is Sunday, August 12th through Saturday, August 18th.  Each day has its own focus to celebrate, such as Children’s Health Day and Healthcare for the Homeless Day.  The National Association of Community Health Centers and the Health Center Advocacy Network are inviting everyone to celebrate these Health Centers and the heroes that work for them by participating in one or more of these designated days.  According to the National Health Center Week website, these are the focuses for each day.

 

Sunday, 8/12: Legislative Appreciation Day

Monday, 8/13: Honoring Health Center Heroes

Tuesday, 8/14: Public Housing Health Centers Day

Wednesday 8/15: Healthcare for the Homeless Day

Thursday, 8/16: Agricultural Worker Health Day

Friday, 8/17: Patient Appreciation Day

Saturday, 8/18: Children’s Health Day

 

If the focus days do not hit home with you or you’d like to show your appreciation to your community’s Health Center heroes in another way this week, by all means please do so.  Shout out to your Health Center heroes this week and show them some love.  Epiphany wishes all of our Health Center organizations and their staff a happy National Health Center Week.

 Help Your Healthcare Heroes Become Workflow Heroes

 

Topics: HealthIT, EKG management, ECG results, Healthcare Communication, Healthcare Technology, device integration, managing diagnostic test results

Consider the Profound Impact of Bidirectional Communication on Healthcare

Posted by Allison Fawber on June 27, 2017 at 1:30 PM

If speed and efficiency are the name of the game, what is the winning combination? Bidirectional communication.

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Bidirectional communication is the ability to send information in both directions, from the EMR to the acquisition device and back. Within the healthcare industry, this exchange between electronic systems and technology devices positively impacts the quality of care.

Information and Communication Technology: How it Works

Information and Communication Technology (ICT) in healthcare raises the quality of patient care because its platform is more patient-centered. ICT also puts information in the hands of the medical professionals when they need it most—immediately.

  • Patient records – Paper-based systems become bulky and disorganized with storage spaces that are overfilled and difficult to navigate. Computerized record-keeping starts at the admissions desk and continues through discharge. It keeps subsequent admissions and patient care data in an electronic file.
  • Modality worklists – Patient data can be transferred between the hospital’s EMR and the electronic device.

ICT Reduces Errors and Saves Time

When patient information is available anytime/anywhere, there is no need for manual data entry, thus reducing human errors.

  • Orders can be directed to a specific cart or location and then downloaded by a user.
  • Communication can be protected by Secure Sockets Layer (SSL).
  • Duplicate data – Different medical professionals entering the same data, over and over, increases the risk to patient confidentiality and wastes valuable time.

Bidirectional Communication for Greater Efficiency

Patients’ healthcare is compromised when their medical-information management is less than optimal. If your hospital has been postponing the addition of ICT, you’re losing time when you could be implementing changes that will save time.

Progress means interoperability and interoperability means efficiency. Epiphany has implemented communications technology that reduces time and duplicated efforts with its Cardio Server platform; a major advantage for physicians as they can access data 24/7 from remote locations to better manage patient care. And as a benefit for technicians, modality worklists prevent human error from manual data entry. Worklists allow for bi-directional communication with cardiographs, stress, Holter, PFT devices, and more.

Contact us to learn more about enhanced healthcare through increased efficiency.

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Topics: Healthcare Communication, bidirectional communication, information technology

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