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Epiphany Healthcare Blog

Hospital Administrators – 3 Steps to Turn Your Workflow Woes into Wins

Posted by Shannon Richter on June 4, 2019 at 1:42 PM

Every hospital has a workflow with the goal to deliver the best patient care at appropriate cost.  Yet, did you know that 24.9% of tests are unnecessary partially due to difficulty accessing prior medical records?

Making a hospital’s workflow more efficient can improve the quality of patient care. Products such as Epiphany Healthcare's Cardio Server improve workflow processes.  Cardio Server is an ECG management system that connects test results directly with electronic medical records (EMRs), streamlines the reading of diagnostic studies, and ensures that previous results are always available.

Improve Your Clinical Workflow In Three Easy Steps

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1. Identify Workflow Woes - Let Epiphany Analyze Your Workflow

Epiphany can look for ways to improve your current workflow.  Ask others who are a part of the workflow how they think it could improve.  Look for patterns in peoples’ answers to find holes in your process.  Follow different types of workflow users for parts of their day to see what their pain points are.  Then the following questions can be answered:

  • What steps are removable?
  • What steps are able to be automated?
  • What do physicians find most frustrating? 
  • How well do your software systems work with your EMR?
  • Do your physicians have to log in to several software programs?
  • What are the challenges of managing diagnostic test results?
  • What challenges do different departments have regarding workflow?
  • What parts of your current workflow are essential to keep?
  • What is the average time spent with patients?
  • What seems to be the overall satisfaction of the patients?

Start Your Workflow Analysis

2. Get Buy-In Early – Epiphany Can Help You Prepare for the Right Workflow Wins

Too often, key decision makers feel that technical changes are being imposed upon them.  Get the leading physicians and power users involved from the beginning.  Ask them what in the workflow can improve to save time in their day.  When you show physicians how you are trying to make these improvements happen; they will be supportive of the workflow changes.

When you put in place changes to end these daily problems, decision-makers will believe in the improvement method.  Physicians say they want it all, Epiphany can help you get it for them. 

Here is an example of how Epiphany Healthcare helped the physicians at Northeast Georgia Medical Center.

3. Implement Workflow Wins - Epiphany Can Create Strategies for Optimization

Now that you know the problem areas of your workflow and you have buy-in, let's find a solution for each pain points.  Here are ways that Epiphany Healthcare can turn your workflow woes into wins.

  • Use one software program to manage all cardio-pulmonary tests from many hospitals and facilities. Here are Epiphany’s ten requirements for a multi-modality ECG management system
  • Simplify your clinical workflow by working with your devices, EMRs, and unique challenges.
  • Epiphany Healthcare’s Cardio Server integrates with all EMRs.
  • Whether you are paper-based or are already using an ECG management program, Epiphany offers a migration path.
  • Use a mobile platform that enables providers to access and edit ECG data from anywhere with iOS devices. With Cardio Server Mobile, information is secure, responsive, and easy to use. 
  • Stop Revenue Loss by using graphical data and customized reports from Epiphany Analytica.
  • Cloud services simplifies data management by reducing server requirements, storage, and IT costs. Save your hospital time and resources to focus on delivering the best patient care.
  • Remove manual steps from your process with Rhythm Strip Management or Modality Worklist.

Your hospital's clinical workflow should run with the same finesse as an experienced surgeon.   It should run with software that helps keep your team's attention and focus on patient outcomes.  Deliver optimal patient care by letting Epiphany Healthcare turn your workflow woes into wins.

Learn More About Cardio Server

Sources:

https://www.epiphanyhealthdata.com/

https://www.imprivata.com/customer-success/best-practices/analyzing-clinical-workflows

https://www.modernhealthcare.com/article/20181103/NEWS/181039969/raising-the-stakes-it-s-getting-harder-to-be-a-top-tier-heart-hospital

https://www.imprivata.com/customer-success/best-practices/engage-care-providers

https://hbr.org/2016/11/4-steps-to-sustaining-improvement-in-health-care

https://getreferralmd.com/2016/08/30-healthcare-statistics-keep-hospital-executives-night/

 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5587107/

Topics: Healthcare Communication, Healthcare Technology, ecg management software, Healthcare IT professionals, clinical workflow improvement, Mobile ECGs

Epiphany Healthcare Acknowledges American Heart Month

Posted by Shannon Richter on February 7, 2019 at 11:19 AM

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Reduce Your Risk of Heart Disease

When you think of red hearts this month, please don’t think only of Valentine’s Day. Please think of a healthy heart life for America, and a healthy heart life for you. February has been named American Heart Month for a good reason. The reason is because heart disease is the leading cause in American deaths. Here’s some knowledge to give you the power to reduce your risk.

WHAT

Heart disease, also known as cardiovascular disease, is generally known as blocked blood vessels that can lead to a heart attack or stroke. However, other heart conditions that hurt your heart’s muscles, rhythm, or other functions are also considered a form of heart disease. There are many heart disease symptoms.

WHO

Now that you know what it is, it’s important to know the heart disease facts, and who is at risk.

  • Heart disease in the United States represents 1 in every 4 deaths.
  • It is the number one cause of death in both men and women.
  • 1 in 3 deaths in women are from cardiovascular disease and stroke.
  • Heart disease and the conditions that lead to it can happen at any age.

Who is at risk? Everyone. Everyone is at risk, however some people have a much higher risk of having heart disease than others.

WHY

There are many conditions and lifestyle behaviors that can increase your risk of heart disease. Half of all Americans have at least one of the top three risk factors for heart disease (high blood pressure, high cholesterol, and smoking). Knowing which risk factors apply to you and if you can do something to lower your risk is the first step in prevention. Other conditions and lifestyle choices that can put you at a higher risk for heart disease include:

  • Diabetes
  • Overweight and obesity
  • Poor diet
  • Physically inactive
  • Excessive alcohol use
  • Genetics

REDUCE YOUR RISK

Understanding heart disease and knowing which risk factors pertain to you are two integral steps towards cardiovascular health, but they are useless if they don’t lead you to action. Taking appropriate action against any of the risk factors above can reduce your risk of heart disease or even reverse damage to the heart. Even in cases where the factors are beyond your control, like those concerning age, gender, and heredity, taking any of the following actions can help minimize your risk.

  • Quit Smoking: The Surgeon General has called smoking "the leading preventable cause of disease and deaths in the United States." Quit now and start decreasing your risk of heart disease immediately.
  • Maintain a Healthy Weight: Don’t just lose weight, keep it off and greatly reduce your risk of heart disease.
  • Exercise on a Regular Basis: 20 to 60 minutes per day regularly, three to five times per week.
  • Eat Healthy: Lean meats, low-fat dairy products, and foods that are low in cholesterol, added salts, fats or sugars.

Epiphany Healthcare wants you to be heart healthy. Begin your life-long path to cardiovascular health by utilizing the tips above. Help someone else by sharing these tips with your friends and family.

Topics: Nation's Health, Healthcare Communication

Advocating & Caring: Epiphany Healthcare Observes National Health Center Week

Posted by Shannon Richter on August 9, 2018 at 6:00 PM

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Epiphany Healthcare prides itself on improving workflow efficiency for healthcare organizations.  Epiphany provides these organizations one software solution that manages all their different diagnostic tests.  Cardio Server allows doctors to access their ECG data and other diagnostic test results from anywhere in the healthcare organization, office, or home including smart devices.  This solution streamlines the nurse-to-doctor communication and gets results to patients sooner.

Learn More About Cardio Server

Health Centers are among the healthcare organizations that Epiphany helps to provide the best workflow solutions for.  Health Centers are non-profits that work toward the mission of serving to improve the health of patients in the community in which they live.

What is National Health Center Week

National Health Center Week is the time that is designated annually to recognize and bring awareness to America's Health Centers and the mission that drives them.  They provide necessary healthcare in the communities that need them most.  Their doors are open to virtually everyone.  They not only provide primary care to millions of patients but try to find solutions for the main health concerns within their community.

 Why Observe National Health Center Week

The people that work for Health Centers are on the front lines with bleeding hearts of hope and health for all each day.  Community health workers wear many more hats than simply assisting with healthcare needs.  They have many roles and are heroes of healthcare to people that otherwise have barriers to healthcare.  America’s Health Centers and their heroes should be recognized for the great work that they do.

How to Observe National Health Center Week

National Health Center Week in 2018 is Sunday, August 12th through Saturday, August 18th.  Each day has its own focus to celebrate, such as Children’s Health Day and Healthcare for the Homeless Day.  The National Association of Community Health Centers and the Health Center Advocacy Network are inviting everyone to celebrate these Health Centers and the heroes that work for them by participating in one or more of these designated days.  According to the National Health Center Week website, these are the focuses for each day.

 

Sunday, 8/12: Legislative Appreciation Day

Monday, 8/13: Honoring Health Center Heroes

Tuesday, 8/14: Public Housing Health Centers Day

Wednesday 8/15: Healthcare for the Homeless Day

Thursday, 8/16: Agricultural Worker Health Day

Friday, 8/17: Patient Appreciation Day

Saturday, 8/18: Children’s Health Day

 

If the focus days do not hit home with you or you’d like to show your appreciation to your community’s Health Center heroes in another way this week, by all means please do so.  Shout out to your Health Center heroes this week and show them some love.  Epiphany wishes all of our Health Center organizations and their staff a happy National Health Center Week.

 Help Your Healthcare Heroes Become Workflow Heroes

 

Topics: HealthIT, EKG management, ECG results, Healthcare Communication, Healthcare Technology, device integration, managing diagnostic test results

Consider the Profound Impact of Bidirectional Communication on Healthcare

Posted by Allison Fawber on June 27, 2017 at 1:30 PM

If speed and efficiency are the name of the game, what is the winning combination? Bidirectional communication.

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Bidirectional communication is the ability to send information in both directions, from the EMR to the acquisition device and back. Within the healthcare industry, this exchange between electronic systems and technology devices positively impacts the quality of care.

Information and Communication Technology: How it Works

Information and Communication Technology (ICT) in healthcare raises the quality of patient care because its platform is more patient-centered. ICT also puts information in the hands of the medical professionals when they need it most—immediately.

  • Patient records – Paper-based systems become bulky and disorganized with storage spaces that are overfilled and difficult to navigate. Computerized record-keeping starts at the admissions desk and continues through discharge. It keeps subsequent admissions and patient care data in an electronic file.
  • Modality worklists – Patient data can be transferred between the hospital’s EMR and the electronic device.

ICT Reduces Errors and Saves Time

When patient information is available anytime/anywhere, there is no need for manual data entry, thus reducing human errors.

  • Orders can be directed to a specific cart or location and then downloaded by a user.
  • Communication can be protected by Secure Sockets Layer (SSL).
  • Duplicate data – Different medical professionals entering the same data, over and over, increases the risk to patient confidentiality and wastes valuable time.

Bidirectional Communication for Greater Efficiency

Patients’ healthcare is compromised when their medical-information management is less than optimal. If your hospital has been postponing the addition of ICT, you’re losing time when you could be implementing changes that will save time.

Progress means interoperability and interoperability means efficiency. Epiphany has implemented communications technology that reduces time and duplicated efforts with its Cardio Server platform; a major advantage for physicians as they can access data 24/7 from remote locations to better manage patient care. And as a benefit for technicians, modality worklists prevent human error from manual data entry. Worklists allow for bi-directional communication with cardiographs, stress, Holter, PFT devices, and more.

Contact us to learn more about enhanced healthcare through increased efficiency.

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Topics: Healthcare Communication, bidirectional communication, information technology

How IT Advancements Such as ECG Management Enhance Healthcare Communication

Posted by Allison Fawber on June 21, 2017 at 7:07 AM

 

All industry sectors work hard to keep up with a constant onslaught of technological advancements. In healthcare, technology innovation has led to some miraculous discoveries; indeed, the industry barely resembles what was perceived as cutting-edge care only a few decades ago.

Of course, the advancements that generate the most buzz are directly related to patient diagnostics and treatment. New drugs, imaging technologies, or surgical devices often make international news. But on the inside, for the medical personnel that move mountains to provide best-in-class patient care every day, innovation in healthcare communication is perhaps even more revolutionary.

Software Has Changed the Way We Communicate

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In the modern hospital, communication platforms are the most-accessed, most universally necessary, and arguably most important infrastructural elements. No number of high-tech surgical devices or fantastically skilled staff members can solve modern medical problems if they can’t talk to each other. That communication needs to be fast, reliable, secure, and comprehensive.

Cardio Server, Epiphany’s web-based ECG management software, is hardware independent, which means that your network, your servers, and your domains remain untouched. The application gives healthcare providers access to instant communication regardless of time, distance, or device. And, since we are compatible with over one hundred devices from a variety of vendors, Cardio Server helps your organization become more interoperable.

 “Effectiveness” is Measurable

Using metrics to help determine what makes communication “effective” takes the guesswork out of software upgrades and allows hospitals to quickly see the value in healthcare-technology advancements. How long does it take to access ECG data and how many individuals access that day each day, each month, and each year? How is that data entered and how long does it take to enter? Is data entered once or multiple times? To determine whether your ECG communication is effective, first answer these questions; then consider whether there is room for improvement. What about cost savings based on wasted resources? How often is data keyed inaccurately? How often is data lost entirely? Epiphany has tools in place to offer you a free workflow analysis, which allows you to analyze your processes to see where improvements might be necessary.

Additionally, Cardio Server’s platform contains an extensive reporting package that allows you to analyze your data. The report functionality can help with administrative needs, billing needs, or help determine workflow efficiency.

Cost is Practical

When a healthcare organization can leverage its current devices and infrastructure and use one software program to manage all of their different diagnostic modality tests, the result is outstanding financial return on investment.

ECG management has been available in the industry for over thirty­‐five years. Until now, it has been both expensive and limited to certain acquisition devices. Implementing ECG management generates significant clinical benefits for patients and dramatic cost savings for your facility. 

Patients receive better care when ECG management is coordinated between departments in the hospital. ECG management streamlines procedures in the Operating Room and Cardiology Department, but its life-saving benefits are most profound in the Emergency Department.

Financial benefits include saving at least $7.00 per exam for resting ECG tests. ECG management eliminates the costs of all those “chart pulls” that consume staff time and facility materials.

It is Time to Modernize

ECG management software has changed the way we communicate, helps analyze processes, and results in outstanding financial ROI. Break down the barriers to productivity in your organization and learn more about Epiphany’s Cardio Server ECG Management system today.

 Sign Up for a Demonstration

Topics: ECG Data Management, Healthcare industry, ECG, EKG management, Healthcare Communication, Healthcare Technology, ecg management software

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