Epiphany Healthcare Blog

Inefficient Paper Process Weighing You Down? Let us Analyze Your Workflow!

Posted by Allison Fawber on June 22, 2015 at 10:02 AM

Do you ever feel like your healthcare organization could use a workflow makeover?

One of the Epiphany sales team’s objectives in 2014 was to offer free workflow analyses to potential customers. This service provided insight that helped customers evaluate areas for improvement, especially in cost savings. After a year of providing this service, the sales representatives shed light on the feedback they’ve received.

In their workflow analyses, our representatives reported that implementing Cardio Server revealed an average cost savings of $7 per ECG for paper-based organizations. If you are part of a large organization that performs thousands of ECGs per month, this adds up to a nice chunk of change! For the amount saved, other programs can be implemented that could improve the quality of patient care at your organization.

Out of 15 multi-modality workflow analyses performed in 2014, one representative, Tina Wellman, reported an average of 50% labor-cost reduction for ECG and even higher cost reductions for other modalities such as PFT and Holter. 

Implementing Epiphany’s Cardio Server is like getting a workflow makeover. Cardio Server allows you to digitally manage ECGs and diagnostic test results from another 15 different modalities. Cardio Server receives studies directly from the devices (cardiographs, stress, Holter, PFT, etc.) and allows the studies to be managed, interpreted, and exported to your EHR. Everything will be digital, improving efficiency and saving money and your energy! 

Ditch the paper. Contact us today for a free workflow analysis to learn how your organization can improve its efficiency today. 

Free Workflow Analysis

*Free workflow analyses apply to paper-based hospitals only. If you are a current Epiphany Customer looking for a consultation, need information on upgrades, or wish to add additional modalities, please contact Allison Nagel at (612) 499-4233 or



Topics: Cardio Server, workflow analysis, paper process, workflow makeover

Optimize Your Clinical Workflow in 4 Steps

Posted by Allison Fawber on February 28, 2014 at 8:51 AM

All healthcare organizations are under pressure to perform more with less. As a result of healthcare reform and more specifically, the Affordable Care Act, there is a need to reduce costs while still providing the highest degree of patient care. This pressure affects all levels in the healthcare setting, from the senior management teams to the clinical and administrative support staff who create the patient care experience. Analysis of current processes, Lean thinking, and utilization of current healthcare technology, such asClinical Workflow Analysis Epiphany’s Cardio Server, are tactics that can enable the delivery of higher-quality and lower-cost patient care. The following steps should be considered to improve your organization's clinical workflow.

1. Reduce Labor Costs
As department directors for clinical operations, the largest expense you have control over is labor costs. In healthcare organizations, labor costs can contribute approximately 60% of total costs for the organization.[1] Therefore, measures that can be put in place to reduce labor costs while still providing the best quality of care and patient experience are extremely valuable.

2. Analyze Your Workflow Using Lean Tactics
Perhaps you feel as though reducing labor costs is easier said than done. Improving the problem areas starts with analyzing your current process. Workflow analysis, Lean initiatives, and value stream mapping are paramount when evaluating the proper processes to perform tasks in a healthcare setting.  

3. Skillset Matching
Drive out waste so that all work adds value and serves the customer's needs. For example, if a clinical technologist or physician is doing administrative tasks rather than performing or reading ECG studies (or other diagnostic tests), is that the most effective use of your resources? The art of matching skill sets with the proper procedures, and reducing the number of steps to perform that task within a department is vital to optimization of workflow and reduction of costs to the organization. 

4. Leverage Software and Current Healthcare Technologies
How interoperable is your organization? Are you able to get data from your cardiographs or other diagnostic devices seamlessly into your EMR? At Epiphany, we have clinical and workflow-based strategies that align with your organizations’ needs and pressures to reduce costs and provide optimal patient care.

Learn how Epiphany improved workflow at a Georgia Hospital.

If you are new to ECG management, we are offering to provide a free workflow analysis utilizing the latest in Lean healthcare initiatives and tactics, process flow charting, and business plan development. This analysis will give you a clear understanding of your current process and assist with your ability to diagnose areas for improvement in regards to cost-effectiveness and productivity. The combination of workflow analysis and superior diagnostic data management software will optimize the department’s organization of labor costs and quality of care. Epiphany stands out with a thorough understanding of the current healthcare environment.

Sign up for a FREE Clinical Workflow Analysis

[1] "Cut Labor Costs with Smarter Scheduling." Http:// Ed. Kelsey Brimmer. Healthcare Finance News, 13 Sept. 2013. Web. 20 Feb. 2014. <>.


Topics: value stream mapping, workflow analysis, skillset matching, Lean healthcare, clinical workflow

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