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Epiphany Healthcare Blog

GE MUSE USERS: Do You Know What You’re Missing?

Posted by Shannon Richter on November 4, 2019 at 1:01 PM

3 Reasons Why GE MUSE Users Should Consider Epiphany Healthcare’s Cardio Server

Since 2013 Epiphany Healthcare has migrated 115 GE MUSE customers to Cardio Server. Why has Epiphany Healthcare become the fastest growing company in the hospital ECG Management market?

 

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1. Improved Workflow

Epiphany Healthcare’s Cardio Server communicates with over 260 devices from 80 vendors. Hospitals have access to 23 study types including ECG, stress, Holter, and PFT from one screen. If your hospital is a part of a network, Epiphany has expertise managing clinical data and complex workflows in enterprise systems with multiple hospitals (IDNs).

Reporting is streamlined as well. Users receive scheduled reports reflecting statistics from revenue and workflow improvement. Epiphany’s Analytica™ can identify the cause of delayed billing with easy-to-read graphical representations of data.

There are no add-ons needed for remote viewing and Cardio Server supports complex workflow requirements. Epiphany makes the switch easy,offering migration and grooming of GE MUSE ECG data.

Here is how one of Epiphany Healthcare’s customers describe their feelings about their improved workflow:

”The Epiphany system allows us to better serve patient needs when critical minutes can make a difference,” said John Zidansek, Chief Executive Officer, Lock Haven Hospital. “Cardio Server’s innovative technology provides more timely results and diagnostic capabilities for digital electrocardiograms and allows physicians to optimize cardiac care.” 

Lower cost

 

2. Lower Cost

For approximately what hospitals spend on a MUSE support agreement, they can move into the cloud with Epiphany Cloud Services. With a cloud subscription, hospitals don’t have to spend money maintaining their own servers. Epiphany Healthcare’s lifecycle costs are also lower with less expensive support agreements that include software upgrades. Hospitals can consolidate multiple modality interfaces into one electronic medical record integration and pay the integration fee one time instead of every time they add a new modality.

 
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3. Exceptional Support

Epiphany Healthcare offers a customer advocacy team member for each client to ensure success with its products. A live Epiphany representative is available for any support needs 24/7, 365 days a year. Here are some things that have been said recently about the outstanding support from Epiphany employees:

“Sherry Levine consistently provides great service and customer support! I appreciate the extra effort Sherry makes to help resolve our issues. She is unrelenting when it comes to finding solutions to the problems presented! Thank you, Sherry!”

Ria did an excellent job of understanding the issue we were having. I was unable to accept the change at the time, due to having accepted another patch in our test environment. She continued to follow up with me to see when a good time was. Once we gave her the go-ahead, she was quick to load the changes in Test and later in Prod. She has an excellent work ethic and was a pleasure to work with. Thank you, Ria!”

Epiphany’s Cardio Server has also repetitively outscored ECG management competitors including GE Healthcare’s MUSE and Philips’ TraceMaster Vue in KLAS reports. These reports were compiled using direct feedback from hundreds of healthcare provider organizations and ranked vendors based on product scope, functionality, and benefits associated.

Wally Pruitt, Implementations Manager at Epiphany Healthcare says, “As we continue product development and serving our customers, it is rewarding for the Epiphany team to receive such positive feedback, which validates our commitment to excellence."

Epiphany Healthcare is passionate about our customers. We are committed to simplifying their workflow, enhancing productivity, and providing exceptional service. Sign up for a free demonstration or request a complimentary workflow analysis for more information.Learn More About Cardio Server

Topics: GE Muse, healthcare IT interoperability, Customer support, Cardio Server compatibility, Cardio Server workflow

3 Easy Ways to Make Your Hospital More Efficient

Posted by Shannon Richter on August 17, 2018 at 12:06 PM

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Is the hospital you work for your home away from home?  Do you want your hospital to be the best it can be?  Do you see room for improvement but don’t know how to improve the efficiency of your hospital?

Most efficiency problems in any industry come down to one thing—communication.  The old saying, 'communication is the key to any good relationship,' also applies to the doctor/patient relationship.

If you can improve communication processes, you could cut costs while improving healthcare.  More fluid communication can reduce the time it takes for nurses and doctors to do their jobs.  More fluid communication allows doctors the ability to provide patients with more timely test results and care to reduce patients’ fear while waiting for the unknown.  

Here are three easy ways to streamline your hospital's communication and workflow.

Request a FREE Workflow Analysis

Make Your Hospital More Efficient by Simplifying Your Cardiology Workflow

Epiphany’s Cardio Server ECG Management System

Leave paper and the delays in its processing in the past.  Epiphany's Cardio Server ECG Management System has an intuitive user interface and is IT friendly.  It allows you to pull up ECG data and other diagnostic test results from anywhere in the hospital.  You can view ECGs from an iPhone or iPad or leverage our new Cardio Server Mobile Application.  This digital access eliminates the need for paper copies.  A doctor can easily pull up results at the patient’s bedside with a touch of a screen.

Make Your Hospital More Efficient by Simplifying Your Pulmonary Workflow

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Pulmonary Server

Epiphany's Pulmonary Server allows users to access, view, edit, and electronically sign pulmonary studies and other diagnostic test data from anywhere in the hospital, office, or home.  It streamlines communications and hospital efficiency by saving time and reducing labor costs.  Just look what it did for the Cleveland Clinic.

Make Your Hospital More Efficient by Going to Paperless Rhythm Strips

Rhythm Strip Management

Epiphany's Rhythm Strip Management provides a solution to the labor-intensive challenges of patient monitoring strip management.  The application eliminates paper and the time it takes to cut it, scan it, file it, and read it.  Again, paper belongs in the past.  Anyone with access can pull up rhythm strips digitally and instantly.  This instant access reduces time and streamlines communication.

More timely communication makes hospitals more efficient.  Using these three, or even just one of these solutions, will streamline your hospital's communication.  Healthcare technology such as these applications will significantly improve the care-delivery experience for both the doctor and the patient.

 Contact Us for a Demonstration or More Information

Topics: Epiphany Healthcare, clinical workflow, ECG management, healthcare workflow efficiency, rhythm strip management, efficiency, Cardio Server compatibility, Cardio Server Mobile, Mobile ECGs, Mobile Healthcare Applications, Smart devices in healthcare

Epiphany Adds Over 100 New Devices to Cardio Server’s Compatibility List

Posted by Eddie Hernandez on April 25, 2018 at 12:28 PM

In 2004, Epiphany opened its doors with a goal to be vendor-friendly and integrate with as many different devices as possible to best support our customers’ complex needs. We are always looking to expand our compatibility list. 2017 marked a record-breaking year as we added over 100 new device integrations!

  • Increased the Number of Supported Diagnostic Devices from 150 to 260
  • Expanded the Number of Modality Types Supported from 15 to 23
  • Developed New Relationships with Device Manufacturers, increasing them to over 80
  • Refined Our Internal Process to Support New Device Integrations
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What Does This Mean for You?

  • Cardio Server is Flexible, Making it an Ideal Enterprise Solution
    • If your organization is an enterprise system with multiple hospitals, clinics, and different devices, Epiphany has the ability to customize your Cardio Server to work with them.
  • Use Only One Application to Manage Multiple Diagnostic Devices
    • If you purchase new devices for your hospital, there is no need to purchase additional management software. New modalities are easily added to an existing Cardio Server system.

We Want to Integrate with Your Devices!

  • Epiphany already integrates with 23 different modality types. However, if your hospital’s device(s) are not listed, let us know!
  • Submit your integration inquiry to our Product Manager of New Ventures here and we will determine and notify you if your diagnostic device can be added to our growing list of compatible devices.
  • Have questions about your devices? Chat live with our Product Specialist to get answers in real-time.

Discover Your Organization’s Potential with Cardio Server

Want to learn more about how Cardio Server will integrate with your devices? Let's talk! 

With over 850 hospital customers worldwide and a commitment to providing exceptional customer service, discover why Epiphany's Cardio Server is the fastest growing ECG management system on the market today.

 

View Cardio Server's Compatibility

Topics: HL7 integration, multi-modality, Multi-Vendor, device integration, Cardio Server compatibility

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