Clinical Training Specialist

Epiphany Healthcare is a software company in the healthcare industry that specializes in system workflows for hospitals globally. We are a company that places a high emphasis on our customers and are looking for a candidate with the same enthusiasm. This person will need to have an entrepreneurial attitude and excel under pressure.

Location: National

Travel:  up to 75%
Interested applicants should live within 60 miles of a major airport.

Summary of position:

Up to 75% travel required, anywhere in the US and Canada. The primary responsibility is to deliver end-user training in a classroom setting that adheres to Epiphany’s quality standards. Other responsibilities include project-team participation, remote web-based training, application testing and validation, and assisting with support cases.

Applicants should possess the ability to conceptually understand and resolve customer product issues and/or requests, not simply follow a checklist. The applicant should have strong time-management skills, attention to detail, and a desire to serve the customer.

While this is a remote-based position within the United States, the applicant will need to live within 60 miles of a major airport.

Ideal Candidate Attributes:

  • Works well in a collaborative, team environment.
  • Self motivated individual who can identify and resolve issues.
  • Ability to work independently with minimal supervision.
  • Ability to handle multiple projects simultaneously.
  • Strong customer service skills and the ability to establish rapport with physicians and staff at all levels.
  • Understanding of computers and use of software applications.
  • Strong ability and confidence to resolve issues while on-site.

Skills/Education include:

  • Bachelor's degree preferred.
  • Understanding of Cardio Server and Salesforce preferred.
  • Training experience required.
  • Healthcare experience required.
  • Working knowledge of Cardiology/Pulmonary workflow required.
  • Effective writing, communication, and presentation skills required.
  • Attention to details and strong organizational skills required.

Epiphany offers an excellent compensation package with benefits. 

Please upload a cover letter and your resume via the form to the right.

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