Epiphany Healthcare Blog (11)

Tedious Manual ECG Order Reconciliation? Cardio Server has a HUGE Present for You

By Kevin Sekula On November 15, 2017

Tedious Manual ECG Order Reconciliation? Cardio Server has a HUGE Present for You

What is it? Auto-reconciliation. You spend a lot of time manually reconciling studies to orders for tests performed before an...

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Tags: automatic reconciliation, clinical workflow improvement, match order to study

Cardio Server Replaces Cerner’s Powerchart and Delta Regional is Delighted

By Lisa Wolfenbarger On November 1, 2017

Cardio Server Replaces Cerner’s Powerchart and Delta Regional is Delighted

A Letter to Wally Pruitt, Implementations Director at Epiphany Healthcare from Mitch Ainsworth, PACS/Radiology Systems...

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Tags: happy cardio server customer, Cardio Server testimonials, Customer satisfaction

How Epiphany Reduces Repetitive Support Calls with Root Cause Analysis

By Jeff Drabek On October 25, 2017

How Epiphany Reduces Repetitive Support Calls with Root Cause Analysis

I became Support Manager at Epiphany in 2016 after working in technical support for Epiphany and learning the application. With...

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Tags: Cardio Server Support, Customer support, analysis,

As Security is of Utmost Importance to Healthcare IT Professionals, Epiphany Remains Vigilant

By Allison Fawber On September 20, 2017

As Security is of Utmost Importance to Healthcare IT Professionals, Epiphany Remains Vigilant

The U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA) defined national standards to ensure the privacy of...

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Tags: healthcare IT, Healthcare IT professionals, HIPAA logs

Support Contracts: Continuing the Customer Satisfaction Experience

By Monya S. Lindsey On August 16, 2017

Support Contracts: Continuing the Customer Satisfaction Experience

Epiphany Healthcare continually strives to meet the needs of our customers. We focus on satisfaction and understanding how to...

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Tags: Customer support, Customer satisfaction

Common Practices and Security Risks

By Russ DeRemer On July 14, 2017

Common Practices and Security Risks

The following is a discussion of three common system configurations and the corresponding security risks. Epiphany’s...

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