At Epiphany, we love to hear news of improved workflow from our customers. Merit Health Wesley, a 211-bed hospital in Hattiesburg, MS, has been using Cardio Server for eight years to manage their ECGs.
Rhonda Hudson, Respiratory Care Clinical Supervisor, recently shared her Epiphany story with us.
Before Implementing Epiphany
Before implementing Cardio Server, orders were placed/printed to the department, a technician performed the ECG, and two copies were printed (one for the chart and one for the physician’s interpretation). Technicians would search through files for prior ECGs for comparison and place them in the physician’s inbox for a hand-written interpretation and signature. Once interpreted, the technician scanned the ECG into the patient's medical record. The original signed copy was maintained in a patient file.
After Implementing Epiphany
Today, the order appears on a task list. The technician performs the ECG and transmits the ECG to Epiphany where it automatically matches to the order and sends a preliminary/unconfirmed result to the patient’s medical record. The physician interprets/confirms the ECG result in Epiphany (electronically signs it) and the preliminary/unconfirmed result is replaced in the patient’s medical record by the confirmed result.
When asked to summarize how Cardio Server has helped her organization, Rhonda stated: “Faster ECG results. Easier charge reconciliation. Faster comparison to the patient’s prior ECG results and a reduction in staff, paper, and storage space.” She added that Epiphany’s technical support is quick to respond to any issues.
About Merit Health Wesley
As an affiliate of the state’s largest healthcare system, Merit Health Wesley is committed to providing superior care across the Pine Belt. Recognized for patient safety and for top performance on key quality measures, Merit Health Wesley is also the area’s first and only accredited Chest Pain Center and only area hospital to be accredited for Heart Failure care. For more information about Merit Health Wesley, call 601-268-8000 or visit MeritHealthWesley.com.
If your hospital organization’s paper-based workflow is similar to the ‘before’ scenario Rhonda described above, contact us for a free webinar demonstration of our system today.
